Job Title: Administrator Reports: Local Administration Manager Hours:15 hours per week, split across two weekend shifts, Saturday and Sunday ROLE PURPOSE To provide a clerical and administrative service to the department and ensure that all patients/staff and any other individuals contacting and attending the Department are dealt with in an efficient, effective and timely manner.
KEY RESPONSIBILITIES Providing an administrative service for the department Support and cross cover in the local administration department Greet and communicate appropriately with visitors, patients, consultants and all staff Processing paperwork and explaining the admission process to patients on arrival Securing payment from all underinsured/self insured patients Liaison with other departments and consultants to arrange medical appointments as needed Escorting patients to other areas of the hospital as required Liaison with insurance companies to confirm cover, completing insurance claim forms Posting charges to patients accounts for discharge Assisting patients and visitors, liaison with hospital and clinic staff Other administrative duties as required by the clinical team Balancing cash sheets, checking float.
Ensuring safe lodgement of all payments into the safe and transfer of information to finance Other administrative duties such as scanning of patient records, dealing with telephone queries and organising stationery for the department IT skills, insurance cover, cash handling and demonstrate excellent interpersonal skills Communication Skills Communicate appropriately with colleagues and other members of the health care teams to ensure a quality service is provided to all while constantly striving for excellence in patient/customer care.
Communicate in a manner that avoids antagonism, reduces conflict and prevents undue anxiety.
Recognise limitations and seek assistance where necessary.
Attend and contribute to appropriate meetings.
Accept constructive advice when appropriate.
Report all incidents immediately, which may adversely affect a patient, colleague or the Blackrock Clinic.
General Expectations Support the philosophy, objectives and goals of Blackrock Clinic.
Observe the appropriate lines of authority.
Maintain strict confidentiality regarding all patients and the activities of Blackrock Clinic.
Demonstrate flexibility by assisting in all areas of the hospital/clinic as required.
Participate in developing and providing quality care within Blackrock Clinic.
Continue to develop personal knowledge and skills and seeks outside educational opportunities.
Proficiency in IT skills, typing skills, cash handling and demonstrate excellent interpersonal skills.
Carry out other such duties as requested by the Manager or his/her deputy.
Present a professional appearance and conform to the dress, hygiene and infection control policies of the Clinic.
Flexible attitude to changing work practices.
Why work at the Blackrock Clinic? At the Blackrock Clinic, we are passionate about our people and believe in their development and growth.
As a member of the team you can benefit from: Competitive salary Onsite parking Pension Annual bonus* Discounted café Sports and Social club Employee Assistance Programme Discounted onsite pharmacy Please Note: Job descriptions are a reflection of the present service requirements and may be subject to review and amendments to meet the changing needs of the service.
Please note that we reserve the right to close this vacancy early if sufficient applications are received.
? Blackrock Clinic is an Equal Opportunities employer, and we are committed to creating an environment that promotes equality and dignity at work.
Blackrock Clinic is committed to providing reasonable accommodation when needed.
Please advise if you have particular requirements, so that we can look into arranging reasonable adjustments to the recruitment process.
You can contact us at It is essential that you have valid work permission for the Republic of Ireland to take up employment for this position, or in the case of critical skills, you must be eligible for a work permit.
Skills: Admin Outpatients Customer Service
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Administrator - Outpatients (part-time, Weekend Work),
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Administrator - Outpatients (part-time, Weekend Work),
Ireland, Leinster,
Modified February 5, 2025
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