Position Title: Customer Account Manager - ROI Position Type: Regular - Full-Time ​ Position Location: Dublin Requisition ID: 22173 We are passionate about potatoes. But we’re even more passionate about our People! For over 60 years we’ve been the number one branded player in frozen potato market. When it comes to bringing the nation together at mealtimes with simple, delicious and great tasting food we’re kind of a big deal! You won’t just find us in supermarkets though. As well as owning a household retail brand, our respected foodservice business works in close partnership with distributors, chefs and caterers across thousands of the country’s pubs, restaurants, hospitals and schools. From our humble beginnings in the rural community of Florenceville, Canada, McCain Foods is now a global business! We have operations within six continents, with plant sites and offices across the world. Our potatoes might be beige, but our careers are far from it. We’re recruiting for a Customer Account Manager to work with some of our biggest customers in Ireland. It’s your job to manage and develop the McCain business through developing first class relationships with three of our key customers. Reporting into the Customer Development Controller and working alongside a team based in Ireland, you’ll be one big power house, achieving budgeted volume and net sales growth, whilst driving market out performance for the McCain brand within agreed parameters. This will be delivered through the creation and focused delivery of the annual joint customer business plan in liaison with the customer and consumer marketing teams. As well as full P&L responsibility, and monthly forecasting you will also… Track, measure and evaluate weekly performance Establish and maintain the most efficient McCain core range listings and distribution levels. Collaborate with our customer marketing team to produce and implement space and availability plans. Work closely with our category teams to delivery solid business wins through excellent insight. Create and deliver bespoke NPD sell in presentations and secure agreement to list through commercial and category rationale. Design, negotiate and implement a rolling 12 month McCain promotional programme aligned to the national brand marketing plan and category growth objectives. Participation in or management of special local or global projects to drive our commercial agenda forward. Deliver supply chain excellence to the customer through close partnerships with the supply chain team, and through effective volume management. What we’re looking for. As well as previous Account Management experience ideally with brand and/or own label, you must also have… Experience of project management and business planning FMCG experience ideally in brand or own label Strong commercial awareness and selling instinct and curious approach, with understanding of the FMCG market Awareness of category management data sources, and the relative strengths and weaknesses of each Ability to build relationships with good influencing skills Strong numeracy and literacy skills Competent with Microsoft Office especially excel for reporting You must also hold a full driving license WHAT’S IN IT FOR YOU? Although we do encourage you to taste the goods you’ll be pleased to know we don’t pay you in chips. For working hard, you’ll also get a great salary and some pretty good benefits including: Generous car allowance Performance related bonus An achievable yearly bonus based on personal performance. An excellent pension where we will pay double what you do, up to a maximum of 12% of your pay Flexible holidays – where you can buy & sell up to 5 days holiday per year Optional health cash plan Cycle to work scheme ‘Chips In’ Volunteering Day Off - to make a positive impact to the competitiveness, resilience, and long-term development of McCain communities across the globe And of course, being part of a Global business there are great opportunities to shine/thrive should you wish to relocate in the future. We have an ambitious 5 year growth plan that presents development & progression opportunities for those who seek it out. WHERE YOU’LL WORK… You’ll live in Ireland, and although we have regional offices in Dublin, we’d be happy for you to live in any location within Ireland, as long as you’re happy travelling around. Our Head Office is in Scarborough, North Yorkshire and there may be occasions you will need to fly to the UK to visit. #LI-CB1