Looking for a company that inspires passion, courage and creativity, where you can be on the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you’re interested in joining a purpose driven community that is dedicated to crafting an ambitious and inclusive work environment, join eBay – a company you can be proud to be with.Job Title: GCX AI ArchitectLocation: Remote, UK/ROI/US/EUWe Empower People and Create Economic OpportunityeBay Inc. is a global commerce leader that connects millions of buyers and sellers around the world. We exist to enable economic opportunity for individuals, entrepreneurs, businesses, and organisations of all sizes.eBay’s strategic vision is to become the best global marketplace for buyers and sellers through a tech-led reimagination of the company. Looking for a passionate company that puts the customer at the heart of everything? A culture that encourages people to think big and be curious, to act with urgency and integrity and to be fearlessly inclusive. That’s who we are. If this sounds compelling, join eBay!The roleeBay is seeking an AI Architect to work in the Global Customer Experience team that will work closely with partners to identify and evaluate opportunities, develop cases, and track the success of AI initiatives within the organisation.Role responsibilitiesCollaborate with partners to identify potential use cases for Generative AI, understanding their requirements and objectivesEstablish project scope, requirements and feasibility reports, outlining timelines, budget, and resources for each option recommendedDrive operationalization of AI projects, with alignment to business strategies and goalsEvaluate potential risks and ethical concerns related to Generative AI in the GCX contextDetermine conditions for success and measures of success for each use case, outlining benefits analysis, timelines, and resource requirementsConduct external networking to understand industry direction and stay up-to-date with the latest technology trends and standard processesDevelop and lead presentations to partners to discuss recommendations, findings and gather feedback on the project approachCollaborate with cross-functional teams to identify key dependencies for successful execution of Generative AI use casesParticipate in regular meetings with partners to review the progress and success of AI projectsRole requirements5+ years of experience in business operations, customer service, product management, or strategy roles, preferably in a technological environmentStrong eye for business to evaluate AI use cases, ideas, and opportunities from a business operations perspectiveDemonstrated experience in driving successful outcome adoption in a business context, preferably for AI and / or tech solutionsProven ability to influence and collaborate cross-functionally to achieve shared business objectivesExcellent communication and collaboration skills to work with cross-functional teams, customers, third-party vendors, and stakeholdersAbility to analyse complex data and identify key insights to inform business decisions related to AI solutionsStrong problem-solving skills to identify and overcome business obstacles in AI adoptionStrong written and verbal communication skills, including presenting in person or virtual to a wide range of stakeholders of all levelsFamiliarity with AI technologies and their potential impact on businesses and customersIf you have a passion for customer service and emerging technology and are excited about the possibilities that AI presents in business operations, we encourage you to apply for this position.eBay Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at. We will make every effort to respond to your request for disability assistance as soon as possible. Jobs posted with location as "Remote - United States (Excludes CO, HI, NM)" excludes Colorado, Hawaii and New Mexico.Benefits are an essential part of your total compensation for the work you do every day. Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about eBay’s Diversity & Inclusion click here: #LI-ML1eBay Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at . We will make every effort to respond to your request for disability assistance as soon as possible. View our to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. For more information see: and.Jobs posted with location as "Remote - United States (Excludes: HI, NM)" excludes residents of Hawaii and New Mexico.This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our for more information.