Job Type: 6 month Day Rate / Fixed Term Contract Who are we? We want to be the best place that any of our 6,800 colleagues have ever worked. We’re the UK’s largest long-term savings and retirement business. We offer our 12 million customers products across our market-leading brands, including Standard Life, SunLife and ReAssure, with c.£259 billion of assets under administration. We’re a FTSE 100 organisation that is tackling key issues such as transitioning our portfolio to net zero by 2050, and we’re not done yet. We’re currently recruiting for a Senior Business Analyst to join our Change team The ideal candidate will ideally be German speaking and provide a comprehensive range of business analysis services to support delivery of a complex system migration programme and the business outcomes outlined in the business cases. He/she may also be leading other BAs on the project working with German colleagues and also be responsible for complex work activities. The candidate is someone who SME in one or more analytical techniques and looks actively for opportunities to provide consultancy, training and knowledge sharing. Key Responsibilities Extract information from all relevant sources to establish an accurate scope of the analysis exercise Undertake analysis of a range of complex data sources to produce options and recommendations for a workable solution, and drive action from key decision makers Gather and validate relevant information either through facilitating workshops, or other forms of direct engagement with stakeholders Present findings and recommendations to key stakeholder groups to support decision making Effectively manage relationships with internal and external stakeholders to ensure successful delivery of solutions Establish appropriate Governance & control measures within projects which align with overall Change and Company standards Investigate and implement new analysis techniques to improve overall quality of analysis and effectiveness of solutions recommended Develop team capability by coaching, supporting, and developing less experienced colleagues to ensure that the appropriate skills and behaviours are committed to developing quality deliverables SME in one or more analytical techniques and looks actively for opportunities to provide consultancy, training and knowledge sharing Required to work on complex pieces of work as determined by factors such as relative size, impact on business, geographies, high levels of risk Being able to adapt to the requirements of different types of work (e.g. software change, service issue or a new product or geography) by planning and organising effectively Keeping technical & business knowledge up to date in area of expertise (e.g. relevant legislation changes, product rules) Proposing pragmatic, innovative, cost-effective solutions to business needs Influencing decisions across Phoenix teams where priorities and interests are often conflicting Seeking continuously and proactively to improve quality of analysis to improve service delivery, and/or business decision making Balancing competing priorities of different pieces of work and assisting with prioritisation for less experienced colleagues Maintaining a significant breadth & depth of knowledge as required for the role (e.g. industry, legislative, proposition and system knowledge) Ensuring a continually high quality of output to ensure solutions are a good fit for the end user and/or for further input Influencing decisions across Phoenix teams where priorities and interests are often conflicting Typically does not have budget responsibility May have line management responsibility Has responsibility and oversight of the work done by the analysis team Have responsibility to quality review the work of other analysts Develop strong relationships with senior stakeholders Required to work within the defined governance frameworks e.g. the Change Process/Change Management Framework What We’re Looking For Essential German speaking English speaking We want to hire the whole version of you. We are committed to ensuring that everyone feels accepted and welcome applicants from all backgrounds. If your experience looks different from what we’ve advertised and you believe that you can bring value to the role, we’d love to hear from you. If you require any adjustments to the recruitment process, please let us know so we can help you to be at your best. Find out more about #LifeAtPhoenix Guide for Candidates: thephoenixgroup.pagetiger.com/guideforcandidates Find or get answers from our colleagues: www.thephoenixgroup.com/careers/talk-to-us Key Competencies Analytical Skills Use of a variety of diagnostic techniques to understand a situation/issue/problem by breaking it down and tracing the root cause/underlying implications in a methodical step-by-step way Communication Skills Clearly and effectively communicates information, ideas, plans, requests and opinions to internal and external stakeholders through a range of channels including written and oral. Ensures alignment with communication guidelines and policies Develop Others Genuine intent to empower and foster long-term learning or development of others through frank and constructive conversations Facilitation Skills Applies a range of facilitation approaches and engagement techniques with groups to enable the discussion, broaden participation, support individuals to make their point and manage differing opinions Information Seeking The ability to efficiently and effectively collect information, to provide insight to others or to help solve business issues Stakeholder Management Interprets and influences both the external and internal environments by creating positive relationships with stakeholders through the appropriate management of their expectations and agreed objectives Working Across Boundaries Encouraging team work and collaboration and breaking down boundaries We value diversity in our workforce and welcome enquiries from everyone.