Chinese (cantonese) Instant Messaging Customer Service In Greece, Ireland, Teleperformance Greece

Chinese (cantonese) Instant Messaging Customer Service In Greece, Ireland, Teleperformance Greece

Details + Details -

  • Job type: Full time
  • Contract type: Permanent
  • Salary type: Monthly
  • Occupation: Chinese (cantonese) instant messaging customer service in greece

Location + Location -

  • Country: Ireland
  • City: Ireland
  • Address: Ireland

Description + Description -

加入我們在雅典!Take advantage of your Chinese / Cantonese language skills and give people the power to build community, by providing Social Media Support for the Top Instant Messaging Service.Teleperformance collaborates with the world’s top cross-platform centralized instant messaging (IM) and voice-over-IP (VoIP) service that allows users to send text messages and voice messages, make voice and video calls, and share content.We are looking for brilliant people who will join us in Athens Greece, providing support to people from all over the world, who use this premium service that helps people connect and share no matter where they are in the world.What you will doHandle tickets, following support procedures and policiesCommunicate with customers via chat & e-mail, following support procedures and policiesFollow specified workflows for incident identification, escalation, resolution and closureTrack and follow cases to ensure they closed in an efficient and timely mannerWork towards reaching targets as set out by client statement of work as well as internal targetsThe job is in Athens Greece, so you will need to relocate (relocation expenses covered)What you will bringSuperior written and verbal communications skills in Chinese / CantoneseGood communication skills in EnglishAbility to understand the main ideas of complex text on both concrete and abstract topicsAbility to fluently interact without strain for either party.Experience working with direct consumers, in B2C environment; B2B is a distinct advantageHigh attention to details and follow throughAn effective team player who is able to also work independentlyProven ability to deal with problems and solve them effectivelyProfessional customer service skills: solutions mindset, helping nature, passion for the customer and the customer experienceRobust multitasking skills (e.g. able to log calls and interact with the customer simultaneously)What we offerComplete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, finding an apartment (-all at no cost to you-)Competitive monthly salary + 2 extra salaries per yearReferral Program: Bring a Friend and get up to €2.000 depending on the languagePrivate Health InsuranceNumerous benefits and discountsFull training by certified instructorsProfessional growth & development opportunitiesSpecial events as well as community & social responsibility initiativesFree online Greek language coursesState of the art premises, providing a great working environment with relaxing break areasWork for a Great Place to Work-Certified Company that fosters diversityMoreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.Thinking about relocating and wondering about cost of living in Greece? Get an idea here:Greece has enviable history and culture, climate and cuisine – and yet, the cost of living is among the lowest in Europe, according to Greek authorities and the EURES network. No wonder Greece is a popular destination for tourists and expats alike.Find out moreWould you like to see more Chinese speaking jobs options?Would you like to see more Cantonese speaking jobs options?Do you need even more available jobs?

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Presented By: Teleperformance Greece