Overview
An excellent opportunity has arisen in this high profile site for an experienced manager with a proven track record of achieving success in previous roles. The Guinness Storehouse has a variety of unique restaurants, bars and the capacity to hold events for up to 2000 people.
Reporting directly to the General Catering Manager and working actively with the senior management team, this position will have responsibility for leading a large team in the delivery of unique world customer service to all our daily visitors, while also supporting the events side of the business and the External Seasons business.
Your key responsibilities will include but are not limited to
Leading, motivating and training/developing a team to consistently develop and improve while also bringing new ideas to the business and achieving tangible cost effective results.
Building and maintaining excellent client relationships, by understanding their changing requirements and responding proactively to meet client's needs.
Active and engaged management of operational performance of the team to deliver the highest standards of customer service to our clients.
Ensuring the highest standards in health and safety, food safety and hygiene are adhered to at all times.
Maintaining and developing excellent working relationships with all key stakeholders in Seasons business.
Qualifications
3 years industry experience, 2 of which were at management or department head level with a strong background in a high volume hospitality, conference and banqueting operation.
Demonstrates excellent people management skills with experience of managing large teams of staff.
A passion for beverage, food and service and the ability to innovate in this area.
A high degree of knowledge of Food Hygiene including HACCP
The ability to manage in a diverse and pressurised environment with a focus on client and customer services.
Strong organisational and time management skills with a high degree of flexibility.
Commercially focused, experience with budgets and a proven ability to achieve stretching commercial targets.
Actively seeks change, a self-motivator and is ready to challenge in the interest of continuous improvement
A passionate supporter and representative of the Seasons, Aramark and Guinness brands
This is an exciting opportunity for an accomplished and experienced Events/ Conference & Banqueting Manager looking for a new and challenging role.
