Outsourcing Governance & Assurance Manager
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We're looking for an Outsourcing Governance & Assurance Manager to join our team in Dublin! You’ll be at the heart of Aviva Ireland’s supplier governance and outsourcing oversight. You’ll play a pivotal role in ensuring our supplier relationships are well‑managed, compliant, and resilient. Working closely with the Head of First Line Governance and Assurance, you’ll support teams across Aviva Ireland and collaborate with Aviva Group Services (AGS) to embed regulatory guidance, particularly CP138, Operational Resilience and Digital Operational Resilience requirements.
This role is critical in meeting regulatory expectations as a high-impact insurance undertaking and in driving continuous improvement across supplier governance practices.
Duties & Responsibilities
Lead the implementation of supplier governance frameworks in line with CP138, CP140, and Aviva Group standards.
Oversee supplier quality assurance and resilience reviews, including the embedment of 3rd party Operational and Digital Operational Resilience.
Prepare regular reports and insights for Ex Co and the Board Risk Committee.
Support and guide supplier relationship managers across the business on governance tasks and best practices.
Collaborate with risk, information security, data protection, and operational resilience teams to identify and address supplier‑related risks, ensuring compliance with Aviva Group Procurement and Outsourcing standards.
Lead and coordinate supplier‑related risk and control reviews, working with 1st and 2nd line risk teams to ensure effective identification, mitigation, and monitoring of outsourcing risks in alignment with Aviva’s risk management framework.
Skills & Experiences
Proven experience in Outsourcing Governance and Supplier Relationship Management, risk or procurement
Strong understanding of CP138, CP140, DORA and regulatory frameworks from the Central Bank of Ireland and FCA.
Excellent communication and stakeholder management skills.
Ability to lead and influence across multiple teams and levels.
Strong analytical skills and attention to detail.
What will you get for this role?
A competitive market leading salary depending on skills, experience, and qualifications
Generous pension (employee contribution matching of up to 14% if you contribute 8%)
Annual performance related bonus and pay review
Holiday allowance of 29 days plus bank holidays, and the option to buy/sell up to 5 additional days
Aviva Matching Share Plan and Save As You Earn scheme and Approved Profit Share Scheme
Cycle to Work benefit scheme
Tax Saver Travel Scheme
Family friendly parent’s (matching paternity and maternity leave) and carer’s leave.
Up to 40% discount for some Aviva products plus discounts for Friends and Family
Employee Assistance Programme
Professional qualification support and transparent career progression plans
Aviva is for Everyone
Our diversity and inclusion policies and initiatives are shaping an environment where everyone feels welcome regardless of age, disability, race, ethnicity, gender, gender identity, religion, culture, sexual orientation, national origin, marital status, pregnancy, maternity or those with other caring responsibilities. Our approach helps to ensure that Aviva is a place which values difference and provides equal opportunities for all.
We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week – combining the benefits of flexibility, with time together with colleagues.
Employment type: Full‑time. Seniority level: Not Applicable. Job function: Accounting/Auditing, Consulting, and Other. Industry: Insurance.
We prefer all applications to be submitted online, however if you require an alternative method of applying, please contact Saidhbh.goonan1@aviva.com
