Learn. Develop. Grow. But always: Share value
Join our international team that drives positive change, united by a spirit of openness and curiosity. We empower you to have an impact and to grow – personally and professionally. With us, you work at the heart of financial systems and evolve the way markets operate. We’re excited about the future because we are the ones shaping it. Let´s do this together by sharing value!
Who we are
Tracing its origins to 1585, Deutsche Börse Group has become one of the world’s leading exchange organisations and an innovative market infrastructure provider. In this role, we provide investors, financial institutions and companies access to global capital markets. What’s your part in all this? With your commitment you contribute to the success of our unique business model: offering a wide range of products, services and technologies for security, transparency and integrity on the markets. By creating trust in the markets of today and tomorrow we foster growth and contribute to the prosperity of future generations.
Location: Cork
Your career at Deutsche Börse Group
Field of activity Reporting into the Head of Sales & Relationship Management Support and part of the Client Onboarding & Documentation Team, you will support the daily activity of relationship managers with an understanding of all documentation that is used to set up a new customer and maintain existing ones.
Task/responsibilities

Perform thorough KYC reviews on Clearstream Fund Centre clients and ensure compliance with regulatory requirements
Ensure strict adherence to existing AML policies and perform thorough checks on clients with this regard
Oversee annual reviews in line with Clearstream Fund Centre risk rating and due diligence procedures
Collaborate with internal teams to ensure compliance with KYC and AML frameworks
Provide a document list to a customer requesting to open a new account
Verify completed customer document package for pre-check
Collect required documents for new customer or service change
After having reviewed and validated the collected documents, prepare the package for the customer onboarding approval process
Manage customers on a day-to-day basis and optimize customer processes
Support RM in respect to escalated customer queries and other customer-related administrative tasks
Ensure that prospects are turned into satisfied customers by migrating them quickly and efficiently

Qualifications/required skills

University degree in Economics, Business Administration, Finance, or another relevant subject
Good understanding of the financial services industry and especially the funds industry
Excellent communication skills, customer focus and service orientation
An understanding of banking products and processes in the funds industry
An understanding of Banking, Asset Managers and Global Custodians
Sensitivity towards cultural differences
Capacity to work independently, a curious state of mind, results-oriented
Languages: English, Knowledge of French & German would be an additional asset.

Why Deutsche Börse Group?
We are committed to providing a work environment where everyone feels welcome and can reach their full potential. Our standards go far beyond simply matching candidates with the right position.
Mobility
We enable you to move freely with our job tickets, job (e-)bikes and free parking opportunities.
Work environment
Collaboration, communication, or deep focus – in our modern office buildings you will find the perfect work environment. Free drinks and food and meal allowances included.
Health and wellbeing
We care for your health and wellbeing and besides various health promotion measures we offer you a group accident insurance and additional insurance offers at discounted rates.
Financial stability
We provide financial stability by offering attractive salaries, company pension schemes, participation in our Group Share Plan, as well as bonuses, subsidies and discounts.
Hybrid work
Collaborate and exchange on-site or work remotely several days a week in line with business needs and local regulations. Our hybrid working model combines the best of both worlds.
Flexible working hours
We want your job to fit your life situation and offer flexible working time models, part-time models, childcare allowance, or the possibility to study alongside your job.
Internationality
Our market infrastructures are globally connected. Working with us means collaborating with like-minded colleagues across over 60 locations from more than 100 nations.
Development
We promote individual development by offering internal development programmes, mentoring, further education and training budgets.

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