Job description
???? We're Hiring: Customer Service Advisor (Hybrid) - Cork ????
Are you passionate about delivering outstanding customer service? Do you have experience in hospitality, insurance, or a contact centre environment? We're looking for a Customer Service Advisor to join our friendly and professional team in Cork!
???? Location: Cork (Hybrid - part remote, part office-based)
???? Role: Inbound Customer Service Calls
???? Experience Required: 2-3 years in a customer service role
???? Employment Type: Full-Time
What You'll Be Doing:
Answering inbound customer calls in a professional and efficient manner
Resolving queries, providing information, and ensuring a positive customer experience
Updating internal systems accurately after each interaction
Working as part of a team to meet performance and service targets
Following processes and maintaining high quality standards
What We're Looking For:
2-3 years of customer service experience (Hospitality, Insurance, or Contact Centre preferred)
Excellent communication and interpersonal skills
Ability to handle calls with empathy, patience, and professionalism
Strong multitasking and time management skills
Comfortable working in a hybrid environment with basic computer literacy
What We Offer:
Competitive salary and benefits
Hybrid working flexibility
A supportive and inclusive team culture
Full training and continuous development opportunities
Interested? We'd love to hear from you!
