Swedish L1 Support | Work From Home | Ireland, Dublin, Cpl Resources

Swedish L1 Support | Work From Home | Ireland, Dublin, Cpl Resources

Details + Details -

  • Job type: Full time
  • Contract type: Permanent
  • Salary type: Monthly
  • Occupation: Swedish l1 support | work from home | ireland
  • Remote:
  • Work from home:

Location + Location -

  • Country: Ireland
  • Region: Dublin
  • City: Dublin

Description + Description -

Technical Support Analyst - Swedish Market (Competitive Salary + Relocation Package) We are currently looking for a fluent  Swedish speaker to work remotely in Ireland! This role is for a Technical Support Analyst  and job activities include responding to clients, resolving IT issues remotely or by dispatching for onsite support. This is a great opportunity for those who are looking to develop their IT, Customer service and Communication skills for all career paths. Training will be provided!! THE MAIN DUTIES WILL INCLUDE: Resolve remote users’ IT issues by means of a first-time fix or by dispatching for on-site support. You will be reached via telephone, ticket handling systems or e-mail. Log, validate and diagnose customer issues on the full range of products and applications supported on the customer site. Provide the customer with a solution, analytical troubleshooting and query research. THE IDEAL CANDIDATE WILL HAVE/BE: Fluent Swedish with good English skills (Oral and Written) Some Experience within a customer service/call center environment preferred. Eligibility to work in Ireland is required Excellent attention to detail  Good Communication & Organizational skills. Flexible and willing to work variable shift patterns. Language required : Fluent  Swedish  &English  Offer: · Salary:  Competitive + Relocation package · Contract:  Permanent · Training:  Fully paid training provided EXPERIENCE REQUIRED: 6-12 months previous experience working within a support environment/customer service environment is preferred JOB LOCATION: Anywhere in Ireland (Work from home) Apply Today!! If you have any questions or would like to know more about this role, please contact me on: 

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