We help the world run better At SAP, we keep it simple: you bring your best to us, and we’ll bring out the best in you. We’re builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what’s next. The work is challenging – but it matters. You’ll find a place where you can be yourself, prioritize your well‑being, and truly belong. What’s in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. What You’ll Do Deep understanding of customer landscape from technical and business perspectives including its interfaces Strong collaboration with the customer for planning and operations Align on upcoming changes with Release Management and plan the execution accordingly Ensure high availability of customer service by supporting service restoration in critical situations and working proactively on the stability of the landscape Analyse and deep dive into issues including the creation of RCAs as the foundation for continuous improvement Support productisation of services including, if required, initial setup, documentation, and standardisation Align on planning activities and system build processes, define hand‑over criteria, and ensure operational readiness of the Operations team as a pre‑condition for any customer Go Live What You Bring Bachelor’s degree or higher in one of the following areas: Computer Science, Engineering, Information Management, Mathematics, or comparable Background in SAP technology and products – especially excellent knowledge in SAP Net Weaver Administration and Operations and cross‑dependencies like integration Knowledge of the whole technology stack (application, database, server management) and the ability to analyse issues and system architectures About 7–10 years of experience in operation of systems installations is a must Meet Your Team Technical Landscape Owners belong to the ECS MEE (Middle and Eastern Europe) organization. We are a ring‑fenced delivery team focused on one of large‑scale customers. We provide end‑to‑end service for this customer, operating the entire landscape with more than 80 productive systems and several of the largest HANA‑based systems. Equal Employment Opportunity SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. Qualified applicants will receive consideration for employment without regard to age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, etc.), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 447218 • Work Area: Information Technology • Expected Travel: 0–10% • Career Status: Professional • Employment Type: Regular Full Time • Additional Locations:
