Role Description

A Network Engineering position providing support to SMBC Americas Division with a responsibility on Capital Markets and Nikko. Responsibilities include network infrastructure and telecom, delivering uninterrupted business operation, performing scheduled maintenance, and ownership of projects and implementations. Main areas of expertise include: switching, routing, security, automations, load balancing, cloud and logistics.

Role Objectives

· Provide 2nd level support on daily network infrastructure issues reported by Service Now platform.

· Perform analysis of alerts and events reported by network management platforms and work with senior staff on resolution

· Work on assigned network infrastructure projects

· Provide support during system installations across all sites

· Provide support to other IT teams on day-to-day support request and during project implementation

· Maintain working condition of network infrastructure in Tralee “Telecommunication Rooms” and its associated components.

· Facilitate meeting with vendors to support network infrastructure components.

Qualifications and Skills

SMBC’s employees participate in a hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process.

SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at accommodations@smbcgroup.com.