Position:                            Senior Housing Services Coordinator Location:                            Dundalk town centre Contract:                            Permanent Salary:                                €52k - €67k Reporting to:                     Housing Services Manager   About Us: Tuath Housing is Ireland's largest Approved Housing Body with over 10,300 homes nationwide. Tuath Housing provide long-term, affordable and sustainable housing. Our core business is managing homes in a sustainable way, allowing our residents to peacefully enjoy, live and settle within communities.   Position Summary: The Senior Housing Services Coordinator is responsible for acting as a line supervisor to the Housing team and provide advice and guidance on housing management cases. They deal with all aspects of housing management and customer care for residents in a responsive, efficient and professional manner.   Qualifications: ·      Suitable candidates will have a relevant third level qualification in Housing Studies, Property Management, or related discipline. ·      Own vehicle and full clean driving license required. ·      Good understanding of MS Office.   You will: ·      Deal with all aspects of housing management, including property viewings, allocations, lettings, rent collection, repairs and tenant disputes. ·      Liaise with Local Authorities and developers in relation to handovers and to complete pre- and post-handover tasks.  ·      Manage incidents of anti-social behaviour, breach of tenancies and dispute preparation for the Residential Tenancies Board.  ·      Liaise with external stakeholders regarding design and improvement proposals. ·      Attend court hearings on behalf of the Association if required.  ·      Liaise with residents and community groups to encourage participation, involvement and community integration. ·      Act as a line supervisor for members of the Housing team and assist with staff recruitment, induction, training and development.   Requirements: ·      At least 2 years’ experience in a housing management environment. ·      Experience of core housing management tasks. ·      Experience of working with the public in a customer-oriented environment. ·      Experience of community work. ·      Knowledge of GDPR, RTB Legislation and Regulation requirements. ·      Excellent communication, interpersonal and relationship-building skills. ·      Ability to work effectively as part of a team and independently. ·      Good organisational and time-management skills. ·      To participate on forums/working groups/committees as required. ·      Promote a culture which is supportive of excellent service delivery and meets Tuath Housing’s vision, mission, and values.   Working for Tuath Housing: ·      Attractive salary commensurate with experience ·      24 days annual leave ·      Service leave ·      Organisational performance bonus ·      Generous pension scheme ·      Sick leave ·      Wellness allowance ·      Hybrid working ·      Bike-to-work scheme ·      Flexible working hours ·      Career break ·      Career development program ·      Employee assistance program ·      Linkedin Learning licence ·      Car-parking on site ·      Sports & Social Club ·      Work-life balance package ·      Investors in Diversity Award   Tuath Housing are accredited with the Bronze Award from Investors for Diversity and are committed to promoting a diverse and respectful workplace reflective of all cultures, nationalities, backgrounds, genders, members of the LGBTQ+ community and people from traditionally marginalised backgrounds.