Our company delivers exceptional recruitment services on a global scale, presenting an innovative approach that connects candidates and clients seamlessly.

David Kennedy Recruitment is working with "Top Workplace" tech business outsourcing company who is looking to hire a Program Manager for their offices in Dublin. 

Position: Program Manager

Location: Dublin, Ireland

Work model: Hybrid 

Employment type: Full-time

Remuneration: Base salary

DUTIES AND RESPONSIBILITIES:

• Serve as the primary liaison for key stakeholders, managing client relationships and daily operations.


• Define clear program goals aligned with business objectives, communicating them to internal teams and external partners.


• Oversee the administration of performance targets, incentive plans, and commission structures in alignment with company and client expectations.


• Prepare and lead regular business performance reviews, including executive-level presentations.


• Monitor and enhance sales team performance through quota management, forecasting, data analysis, and metric tracking.


• Lead, mentor, and develop team members through structured performance management, coaching, and training initiatives.


• Foster team motivation by understanding individual drivers and aligning them with professional growth opportunities.


• Ensure timely execution of strategic plans, performance milestones, and critical deliverables.


• Optimize workforce management through effective hiring, onboarding, retention strategies, and performance accountability.


• Collaborate cross-functionally with departments such as Business Intelligence, Talent, and Operations to achieve program outcomes.


• Identify and implement strategic initiatives to adapt programs to changing market needs and support team growth.


• Ensure compliance with employment policies, local labor regulations, and organizational standards.

REQUIREMENTS:

• Native/fluent in English (C1), with strong proficiency in both written and spoken communication. 


• Minimum of 5 years of experience in a sales-driven environment; exposure to Saa S or technology industries is advantageous.


• At least 3 years of leadership experience managing individuals or teams.


• Proven ability to manage stakeholder relationships and client engagements.


• Strong record of achieving or exceeding sales targets; experience managing hybrid or remote teams is a plus.


• Skilled in analyzing sales data and leveraging insights to improve performance.


• Proficient in using CRM systems and sales enablement tools.


• Collaborative mindset with a track record of working effectively across departments.


• Excellent communication skills, with experience delivering presentations to teams and executive stakeholders.


• Demonstrated ability to coach others in a structured sales process to improve team outcomes.


• Solid understanding of project management principles including time management and milestone tracking.


• Familiarity with budget oversight and managing program-related financials.

OFFER: 

• Structured training & career development plan


• Education reimbursement


• Comprehensive VHI cover


• Personal hardship loan


• Mental health and 24/7 employee assistance program