Ensure high level of customers’ satisfaction by providing prompt and courteous services and establishing friendly rapport with tenants & customers Liaise with service contractors to ensure quality service are provided as required Attend regular meetings and prepare management / financial reports Monitor the performance of maintenance, security, cleaning teams Answer enquiries, handle complaints, provide information / activities and resolve problems arising from tenants & customers Prepare general daily reports and administrative duties Requirements Higher Diploma in Property Management or related discipline Minimum 3 years’ relevant experience in property management Experience in Grade A Retail and/or Commercial Property is a must Holder of the Property Management Practitioner License is preferred Proficient in Building Management Ordinance, DMC and/or related ordinances Service oriented and self-motivated Good PC skills in MS Words, Excel and Chinese Word-processing etc Good command of both written and spoken English and Chinese By mail: The Human Resources Manager, Nan Fung Development Limited, 23/F., Nan Fung Tower, 88 Connaught Road C, Central, HK Remarks: You are required to click on the link below and read our Personal Information Collection Statement Pertaining to Recruitment carefully before you submit your application: www.nanfung.com/en/pics/.