Customer Service Specialist Sandyford - €34,000 Location: Dublin Type: Permanent Category: Customer Service, Office Support / Admin Salary: €32,000 - €36,000 Benefits: - Bonus - Pension - Health Plan Experience required: 1+ year Are you looking for your next step in Customer Support that will help build you a successful and stable career? YES! Tell me about the opportunity! An industry leader in the Automotive and Car leasing Industry with offices based all across Europe! They provide business vehicles to thousands of companies world wide every year and their expanding their customer support and client team! They work with the main car suppliers in the world including Volkswagen, Ford, Audi, BMW, Tesla and Range Rover to name a few! Based in Sandyford, Co Dublin they’re hugely established and respected in there Industry with a fantastic back catalogue of successes and achievements. To be considered for interview, your skills and experience will include: Energetic self-starter with ability to work well under pressure Strong problem solving and troubleshooting skills Experience handling high volume of inbound calls Excellent communication skills with an ability to multitask and deliver results in a face paced environment Fluent English speaker 1+ years call centre / customer service experience On successful hire, your duties and responsibilities will include: Answering a high volume of inbound customer calls Work closely with the customer support, services, and sales teams to communicate customer requirements and ensure timely resolution of support queries Entering Sales Orders onto our SAP system as accurately as possible Monitoring customer emails daily to ensure timely resolutions Contribute to the customer support team KPIs, sales targets and compliance procedures Be the voice of the customer internally Build strong internal & external relationships across the organization Contribute to and help manage the customer facing FAQ and knowledge base What they offer you: Excellent remuneration €33,000 - €36,000 + bonus Pension Plan Health Insurance Up to 25 days annual holidays Location: This is a full time permanent position and the role will be based in their head office in Sandyford, County Dublin. To find out more please contact Jordan on +353 1 632 5060 or jordan.keating@recruiters.ie. No Visa sponsorship provided. Ideal candidate is already living in Ireland! By applying to this job, your CV will be assessed by a consultant from Recruiters.ie for the position described, along with considering you for other relevant jobs as they arise in accordance with your interest, experience and skillset. Your CV may be added to our secure applicant tracking system however your details will never be shared to any other third party without your consent. You can browse a full spectrum of job opportunities and exercise your data subject rights anytime through Recruiters.ie.