Grocery Department Manager - Galway, Galway

Ireland, County Galway, Galway
Last update 2023-12-05
Expires 2024-01-05
ID #1734747882
Grocery Department Manager - Galway, Galway
Ireland, County Galway, Galway,
Modified July 19, 2023


Grocery Department Manager - Galway Employment Type Flexible Hours Job Description Grocery Department Manager We are Ireland’s largest retailer providing fashion, homewares and food for our loyal customers. We operate 134 stores across Ireland, Northern Ireland, and Spain, as well as a growing online store. Our guiding principle is to deliver excellent quality products at competitive prices and we are constantly developing our product ranges. We currently have a number of vacancies for Grocery Department Managers in our stores in the Galway region. The primary job function of the Grocery Department Manager is to take accountability for their department, ensuring the delivery of exceptional customer care and operational standards to maximise sales and profitability whilst maintaining costs.Inspiring performance of team through coaching to deliver outstanding results and customer serviceThe successful candidate will have the following responsibilities:Key Responsibilities:To deliver the budgeted KPI plan for the department and any subsequent forecastsTo deliver the Dunnes Stores principles of operations and customer service.Lead the team, in a manner appropriate to the Brand, to deliver the agreed business strategyEnsuring all relevant trading safely and legal policies being in place and adhered toMaximising sales through analysing sales data, department trading patterns and pre-empting customer needs and demandsIn conjunction with senior management, maintaining stock accuracy and ensuring the department has the right choice and levels of product to drive salesDemonstrating through role modelling how to deliver excellent customer service ensuring the “Dunnes Stores Experience” customer service programme is deliveredMonitor and address any variations to the cost base of the department on a week to week basisBe constantly on the lookout for innovative ideas inside & outside the businessSetting and implementation of the department brand standards ensuring they are achieved through regular monitoring within the agreed operating frameworkTo ensure that the Department complies with the layouts and adjacenciesResponsible for training your team in line with the brand training programmeCoaching your team to be passionate and knowledgeable about sales, product availability, stock control, merchandising & display standards, variation prevention, pricing, ticketing, inventory, hygiene and most importantly customer service.Ensuring all process and business changes are implemented as per the business requirement and on timeProvide feedback to senior managers on performance, key customer service developments and operational issuesRequirements:Good communication, coaching and leadership skills.Customer focussedOrganisational and time management skillsCommercial mind-set and appropriate product knowledgeProblem solving & decision makingMerchandising skillsPeople management skillsIT skillsDepartment or team leader level experience in a fast paced retail environment & customer focused business is preferable but not essential

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Monthly
Occupation: Grocery department manager - galway

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