Join Keelings! You will be part of a passionate team of people and a growing business. Come on the journey with us where you will grow and develop and truly feel a sense of belonging. At Keelings, we don't just grow quality fresh produce, we also nurture people and their professional development. The Keelings family always employ the best people for the job, the key to our success is the quality of the people we employ.
Our Strategic Priorities
Better Food - We make our products better and inspire more people to enjoy produce.
People - We support our people to learn, be at their best, contribute and deliver on their commitments, using One Keelings' standards.
Better Ways - Every year we improve our competitiveness, efficiency and delivery through insight, technology and One Keelings.
Better World - We improve our environmental and social impact to make a positive difference in our world.
Partnerships - Working with Keelings creates value and long-term relationships with our customers & suppliers.
Growth - We invest in and deliver insight led, focused, profitable growth into the future.
Keelings Values
People Matter - We support and treat each other in a clear, fair and respectful way. We all learn, develop and encourage everyone to contribute
Teamwork - We inspire and help each other to deliver our ambitions together as One Keelings
Integrity - We do the right thing and deliver on our commitments
Passion for Achievement - We motivate ourselves and each other to achieve our ambitions with energy, knowledge and courage. We are always striving to be better.
Key Accountabilities & Responsibilities:
- Customer Engagement & Support
- Act as the first point of contact for retailer technical teams.
- Support the Customer Technical Manager in managing customer relationships and technical expectations.
- Help deliver product launches and technical presentations that showcase our quality and commitment.
- Technical Compliance & Data Management
- Maintain key technical management systems (e.g retailer platforms).
- Ensure traceability and due diligence documentation is always up to date.
- Provide accurate and timely technical data and reports to internal and external stakeholders.
- Internal Collaboration
- Liaise with commercial, supply chain, and product development teams to align quality expectations.
- Support in cross-functional training sessions and contribute to raising awareness of technical standards internally.
- Retailer SKU set up
- RACI management and sign off
Key Performance Indicators (KPIs):
- Customer QSL
- Supplier QSL
- Reduction in Net Waste
Key Skills & Knowledge
- A proactive, solution-oriented team player
- Strong communication and interpersonal skills
- Comfortable working in a dynamic, fast-paced environment
- Confident using Microsoft Office (Excel, Power Point, Word)
- Highly organised with strong planning and prioritisation abilities
- Demonstrates high levels of discretion, confidentiality, and professionalism
Education & Qualifications:
Bachelor's degree is highly desirable The post holder is required to understand and adhere to Keelings Values and reflect these values in both behaviour and performance
People Matter
Teamwork
Integrity
Passion for Achievement
Additional relevant information:
Recruitment Process:
1. CV Submission & email acknowledgment of receipt
2. Phone Screening
3. Assessment Centre & a brief Interview
4. 2nd Round Interview with a member with of the Recruitment Team & Department Manager
5. Outcome & Feedback
Inclusion & Diversity Statement
In Keelings we value all perspectives and knowledge that our colleagues bring to our business. We are committed to forming a diverse and inclusive team where all can share their unique experiences and perspectives. We welcome applications from all cultures and backgrounds and are dedicated to forming an environment of inclusiveness and diversity where all can thoroughly feel a sense of belonging.
Reasonable Accommodation Statement
If you require reasonable accommodation in submitting your application, interviewing, completing any pre-employment testing, or otherwise participating in the recruitment process, please contact recruitment_keelings@keelings.com