Customer Service Representative (polish Speaking), Ireland

Ireland, Ireland, Ireland
Last update 2023-12-11
Expires 2024-01-11
ID #1734745393
Customer Service Representative (polish Speaking), Ireland
Ireland, Ireland, Ireland,
Modified July 19, 2023


The Offer Great work environment Leadership Role The Job Your responsibilities will include: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support. The Profile You have customer support experience in a fast-paced environment You have great Czech and English communication skills, both written and oral, to be able to liaise effectively to different stakeholders across the region. You should love making customers happy! You have the ability to assess each customer’s issues You know how to deal with difficult customers/clients You have good analytical and problem-solving skills You have good accurate records keeping You are a good team player You can work with minimal supervision You have ability to prioritize and multitask Knowledge of Domains, SEO, and Analytics is a plus! The Employer Our client is a modern, mobile-optimized website builder that’s extremely easy to use. Our mission is to give everyone the power to unleash their individuality.

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Monthly
Occupation: Customer service representative (polish speaking)

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