We are looking for a Service Administrator to join our team based in Limerick, reporting to the Service Manager. This position plays a key role within the business and in particular the Service department. They will be the first point of contact for many internal stakeholders while also dealing with external stakeholder queries. Responsibilities will include Data input including timesheet management Responsible for regular contact with customers via email and telephone to ensure queries are resolved Responsible for managing and guiding customer expectations on the company’s services Managing and sending reports to clients First point of contact for Service Engineers In line with the Service Manager you will help co-ordinate Service Engineers daily duties i.e. what sites and/or jobs they should attend Support the office service administration functions, including Service Sales Department. We strive to be a great place to work and to offer a wide range of experiences and opportunities that will help you to achieve your career and personal goals. We offer Competitive salary package Opportunity to progress and develop in a leading company in the lift sector worldwide All necessary equipment and safety training to keep you safe Pension Other benefits You will have demonstrable experience of working in a fast paced environment where personal time management and ability to work to operational deadlines is key. You will ideally have experience in building effective relationships with customers. You will have excellent communication, IT (in particular Excel) and interpersonal skills. Previous experience in the Engineering/Construction industry is advantageous.