· Plan, manage, and oversee all aspects of a Production Environment
· Define strategies for Application Performance Monitoring, Optimization in Prod environment
· Respond to Incidents and improvise platform based on feedback and measure the reduction of incidents over time.
· Support deployment of code into multiple lower environments. Supporting current processes with an emphasis on automating everything as soon as possible.
· Design, develop and standardize Monitoring and Alerting mechanism for the supported applications.
· Take a holistic approach to problem solving, by connecting the dots during a production event through the various technology stack that makes up the platform, to optimize meantime to recover.
· Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation and refinement.
· Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns.
· Support services before they go live through activities such as system design consulting, capacity planning and launch reviews.
· Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead in Dev Ops automation and best practices.
· Maintain services once they are live by measuring and monitoring availability, latency and overall system health.
· Scale systems sustainably through mechanisms like automation and evolving systems by pushing for changes that improve reliability and velocity.
· Work with a global team spread across tech hubs in multiple geographies and time zones.
· Ability to share knowledge and explain processes and procedures to others.
· Share knowledge and mentor junior resources
· Able to perform on-call duties on a rotational basis.
· Occasional off hours work required.
· Candidate should have inclination for Training and should be good trainer and ready to mentor other
Requirements Must Have
