Hiring Manager: David Phillips Talent Acquisition Advisor: Gemma Madden Job Code Level: CAP3 Refer Your Friends AI-First.
Future-Driven.
Human-Centered.
At Open Text, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers.
We're hiring talent that AI can't replace to help us shape the future of information management.
Join us. Your Impact As a Senior Cloud Applications Consultant at Open Text, you'll play a pivotal role in supporting enterprise customers using Open Text solutions deployed in the cloud.
You will be part of a growing Cloud Success Services team, responsible for delivering world-class operational service and administration.
Your work will ensure high system availability, resolve complex issues, and help shape a seamless digital experience for our clients.
What the role offers A dynamic, hybrid work environment with global enterprise exposure Opportunity to work with leading cloud technologies like AWS, Azure, and Google Cloud Involvement in complex troubleshooting across applications, servers, and networks Hands-on experience managing production environments with Open Text solutions Cross-functional collaboration with Product Support, IT, Network Ops, and more Participation in a rotational on-call schedule, offering a diverse technical challenge What you need to succeed Strong customer service mindset with a focus on first-contact resolution Experience in IT support or consulting for enterprise multi-tiered applications Familiarity with ITIL-based service delivery models Solid skills in Windows, UNIX, VMware, Kubernetes, and TCP/IP networking Knowledge of application servers (IIS, Apache, Tomcat, JBoss) and basic scripting Experience with relational databases (SQL Server, Postgre SQL, Oracle) is a plus One last thing Open Text is more than just a corporation; it's a global community where trust is foundational, the bar is raised, and outcomes are owned.
Open Text's efforts to build an inclusive work environment go beyond simply complying with applicable laws.
Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR.
