Site Ops Data Center Production Operations Engineer - EMEA
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Meta is seeking a forward-thinking experienced Engineer to join the Production Operations Engineering team within Infra Data Centers. Our data centers, and the hundreds of thousands of servers installed in them, are the foundation upon which our rapidly scaling infrastructure efficiently operates and upon which our innovative services are delivered. Meta is at the leading edge of the global data center industry both in terms of how data centers are designed and operated. This person should enjoy working in a fast paced, technical environment where adaptability and flexibility will be key to their success. We seek an IT professional with advanced, hands-on technical skills in server hardware and Linux (ideally in a Data Center environment). Having extensive knowledge of server administration and performing on complex projects in a large-scale distributed data center environment is a core competency of this individual. The candidate should also have practical knowledge and experience in at least one of the following core areas: Hardware, OS repair, Tooling and Automation and Project Management.
Responsibilities
Perform dives and analyze complex technical issues within the data center, ranging from automated tooling to hardware failures, Linux OS, and network issues
Work as a subject matter expert with cross functional teams on large scale data center projects and initiatives
Provide cross data center support and identify potentially larger issues, displaying effective communication when something is identified
Work with internal hardware teams and vendors to help drive complex technical issues to resolution, provide an ownership stake in ensuring high quality levels of hardware, and influence future design to ensure ease of serviceability
Capacity to solve issues at scale using scripting, automation and tooling
Use data to drive maximum server fleet up-time and utilization rates, by understanding hardware failure rates and Service Level Agreements to customers. Identify trends and systemic issues in the fleet and drive resolution
Coach/Mentor team members to evaluate and identify better ways to resolve issues and define updates to tools and processes
Provide mentorship and be the go-to technical resource for management
Build cross functional relationships and have the experience to influence policies and procedures to improve global data center operations
Participate in an on-call rotation
Daily use of our ticketing system to support servers that are unavailable and need to be returned to capacity
Minimum Qualifications
BS, BA or BEng in technical field or commensurate experience
5+ years of infrastructure or related experience
Knowledge of Linux and hardware systems support in an Internet operations environment
Experience managing multiple technical issues concurrently
Knowledge of the interdependencies of data center functions and technologies including electrical, cooling, structured cabling, security, network and server systems
Knowledge of out-of-band/lights-out server communication methods, such as IPMI and serial console
Time and project management experience
Experience in modifying and developing in commonly used scripting or programming languages
Preferred Qualifications
Experience with large-scale GPU based systems
Experience in debugging, modifying and developing in commonly used scripting or programming languages including Bash, PHP, Python, SQL, or Perl
Experience in a large-scale data center environment
Experience in providing technical guidance to external vendors
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and Whats App further empowered billions around the world. Now, Meta is moving beyond 2 D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.
Seniority level
Not Applicable
Employment type
Full-time
Job function
Information Technology
Industries
Technology, Information and Internet
