Job Description Job Title: Digital Transformation Project Manager Reports to: Chief Information Officer Terms:2-year Full Time Fixed term Location: Head Office, Camden Street, Dublin 2 Salary: Global band 6 (€54,500 - €62,286) Requirements: There may be some travel required.

About Concern: Established in 1968, Concern is a non-profit, non-governmental humanitarian organisation, dedicated to the reduction of suffering and the ultimate elimination of extreme poverty in the world's poorest countries.

Concern's vision, our mission and our work are all defined by one goal - ending extreme poverty, whatever it takes.

Concern strives for a world free from poverty, fear and oppression.

Our culture is values driven and we believe that our people are central to all that we do and are key to delivering on our goal of Reaching the Furthest Behind First.

We are committed to ensuring a workplace where everybody feels valued and are enabled to succeed in their work and contribute to delivering on our mission.

Role Purpose: The primary purpose of this position is to help deliver Concern's digital transformation program.

Listening to and interacting with internal stakeholders, evaluating their processes and working with the IT team to implement solutions will help ensure the success of this transformation.

Responsibilities: To assist in the discovery, assessment, evaluation, and potential adoption of AI tools within Concern, ensuring alignment with strategic goals, fostering cross-departmental collaboration, and driving innovation to enhance operational efficiency and decision-making.

This role requires a proactive approach to identifying opportunities and implementing AI solutions that deliver measurable organisational value.

In collaboration with internal stakeholders identify areas where improvements can be made and help devise solutions to enhance efficiency and effectiveness.

Lead IT changes from initiation to completion, ensuring they are delivered on time, within scope, and within budget.

Collaborate with stakeholders to define transformation objectives, requirements, and deliverables when required.

Develop detailed change plans, including timelines, milestones, and resource allocation.

Monitor workplan progress, identify potential risks, and implement mitigation strategies.

Support change management processes to promote smooth transitions and the adoption of new procedures and technologies.

Provide training and support to end-users to maximise the effectiveness of implemented solutions.

All staff are responsible for upholding and promoting Concern's values, including our workplace equality, diversity and inclusion, and safeguarding values.

All staff are required to participate and contribute as necessary towards Concern's emergency response as and when required.

Role Holder Requirements: Required Minimum of 5 years of experience in IT change.

A keen interest in leveraging technology to drive organizational impact and transformation.

Proven experience in business analysis, change management, and training.

Familiarity with a variety of AI tools including Microsoft Co-Pilot Strong understanding of project management methodologies and best practices.

Excellent communication, leadership, and problem-solving skills.

Ability to work effectively in a fast-paced, dynamic environment.

Desirable Bachelor's degree in Information Technology, Computer Science, or a related field or a QQI Level 7.

A working knowledge of Sharepoint and Microsoft's Power Platform as well as similar technologies An interest in how technology can help Concern deliver on its mission.

PMP or other relevant certifications.

To apply: CVs should be submitted through our website at by the closing date.

Due to the urgency of this position, applications will be shortlisted on a regular basis and we may offer posts before the closing date.

If you have any concerns about our recruitment process and need particular assistance - for example if you have a visual impairment or are neurodivergent - please let us know and we will do our best to accommodate you.

Concern has an organizational Code of Conduct (CCo C) with three Associated Policies; the Programme Participant Protection Policy (P4), the Child Safeguarding Policy and the Anti-Trafficking in Persons Policy accessible here.

These have been developed to ensure the maximum protection of programme participants from exploitation, and to clarify the responsibilities of Concern staff, consultants, visitors to the programme and partner organization, and the standards of behavior expected of them.

In this context, staff have a responsibility to the organization to strive for, and maintain, the highest standards in the day-to-day conduct in their workplace in accordance with Concern's core values and mission.

Any candidate offered a job with Concern Worldwide will be expected to sign the Concern Staff Code of Conduct and Associated Policies as an appendix to their contract of employment.

By signing the Concern Code of Conduct, candidates acknowledge that they have understood the content of both the Concern Code of Conduct and the Associated Policies and agree to conduct themselves in accordance with the provisions of these policies.

Additionally, Concern is committed to the safeguarding and protection of vulnerable adults and children in our work.

We will do everything possible to ensure that only those who are suitable to work or volunteer with vulnerable adults and children are recruited by us for such roles.

Subsequently, working or volunteering with Concern is subject to a range of vetting checks, including criminal background checking.

Your Personal Data During this job application, you will provide Concern with your personal data.

Concern takes its responsibilities towards this personal data very seriously and is committed to complying with all relevant data protection legislation.

For additional information please consult our web site or contact the Human Resource Division in our Head Office.

You have certain rights under data protection legislation.

For more information on how to exercise those rights please visit Concern Worldwide is an Irish-based non-governmental, international, humanitarian organisation dedicated to the reduction of suffering and working towards the ultimate elimination of extreme poverty in the world's poorest countries.

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