It Operations Technician, Dublin

Last update 2023-12-05
Expires 2024-01-05
ID #1809011991
It Operations Technician, Dublin
Ireland, Dublin, Dublin,
Modified August 21, 2023


Purpose of the Role Systems : Ensuring effective and consistent network and system maintenance, upgrades, migrations & availability Security: Protecting user identities and devices from internal and external threats. Compliance: Monitoring activities of IT areas to ensure compliance with defined policies and frameworks   Main Responsibilities Maintain and optimize company systems, networks, and servers. Responsible for end user device management and security Ensure system availability. Manage installations, upgrades and configurations of hardware and software. Assess system performance and recommend improvements. Ensure all activities are completed in line with company policies and procedures. Resolve issues escalated by Service Desk team. Provide technical training for team members if required. Provide support and guidance to end users. Ensure that all software is implemented in compliance to license requirements. Responsible for IT asset purchases and associated processes in line with Keelings Group policies. Ensure compliance with all legal and regulatory frameworks and requirements including licensing. Establish effective working relationships and monitor performance of external partners to ensure delivery of the highest standard  Contribute to the development of the overall technology strategy and processes Responsible for discovering vulnerabilities and risks in networks, software systems and data centres with ongoing vulnerability scans, monitoring network data, and ensuring hardware and software applications are updated.       Key Skills   Essential :   Proven experience as Network engineer and/or System Administrator. Experience with HP/Aruba network is desirable. VMWare desirable Excellent technical skills covering technologies and best practice in IT infrastructure, networking, security and IT operations. Demonstrable experience with system installation, configuration, analysis, and problem resolution Knowledge of data protection operations and legislation (e.g. GDPR) Organizational skills Experience in system delivery Outstanding communication skills Problem-solving aptitude Understanding appropriate application and management of on premise, public and private cloud and hyperconverged infrastructure. Understanding and appropriate application and management of SaaS, IaaS and PaaS. Ability to promote team working and collaboration, facilitating the measurement of performance by KPI's. Communicates effectively at all levels clearly, listens and involves others in direction and goal setting. Valid driving licence   Education & Training Degree level education or equivalent experience  

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Monthly
Occupation: It operations technician

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